Shipping Policy

Processing

Our company is based in Finland and all of our clothes are made in Finland. Your clothes are made by myself in my pet free home studio and our pieces are mostly made to order or pre-order. The processing time takes about 2-4 weeks before we ship it out depending on the designs.

Shipping

All of our are items shipped from Finland.

Domestically (Finland) 5€/package

Delivered by POSTI with a tracking code. Shipping time is 2-5 business days from ship date.

Europe 15€/package

Delivered with POSTI PRIORITY or EMS with a tracking code. Shipping time is 5-10 business days.

Other Locations 25€/package

Delivered with EMS with a tracking code. Shipping time is 7-14 business days.

Customs Duties

Ashabi Luovuus is not responsible for delays due to customs in the destination country. Nor are we responsible for any customs/duties fees that may be charged at any point in the buying or return process. All customs charges are determined by the destination country and to be paid by the customer.

Non-Delivery

Ashabi Luovuus is not responsible for items that are lost in transit, damaged or not delivered. Once the item leaves our facility, it is the responsibility of the shipping carrier. Customers can contact shipping carriers directly with their tracking codes for concerns relating to damage, late delivery or non-delivery.